Help & support
Questions, problems or feedback about TheUnbiasedGuide or the Unbiased app for iPhone and Android? Email us and a person will reply.
Email us privacy@theunbiasedguide.com
How do I join?
Sign-ups are invite-only for now. When you're invited, we email you a link to set your password. You can also create an account with the email address that was invited.
I can't sign in
Tap “Forgot password?” on the sign-in page and we'll email you a reset link. On iPhone you can also continue with Apple. Google sign-in works on the website only: if you joined with Google, reset your password once, then sign in to the app with your email.
Notifications
The app can tell you about new followers and when someone finds your review useful. Turn them on or off in Settings → Preferences → Push notifications, or in your phone's settings.
Reporting and blocking
Open the options menu on a receipt or a profile and choose Report or Block. Reports are private and reviewed by our team; blocked members aren't told.
Deleting your account
Go to Settings → Delete account. Your profile, receipts, photos, follows and saved places are permanently deleted.